Recovery Ninja Usability Report
CS5760 Final Project
In this project I acted as a human factrs consultant for an undergraduate team of developers working on the development of a mobile app for a client. I designed and conducted a usability test for their design. This report is the outcome of my findings and recomendations for the future of the app’s development
IT Ticket Portal User Experience Testing
HU4628 Final Project
In this course a team of students including myself worked as user experience testers for the IT department at Michigan Tech. We evaluated, designed, and conducted testing on the MTU IT ticket system that is used to process help requests to the IT department. This report includes the results of our testing and our recomendations for improving the user experience of the system.
Researching Expert Management Strategies For Crunch Time
HF4015 Final Project
The final project for HF4015 was to develop a study design that followed the cognitive task analysis (CTA) framework in its methodology. This paper is only a hypothetical research design for the purpose of proving an understanding of CTA as a framework applied to a discrete conext.